We’re delighted to be one of the region’s first tourism businesses to sign up to accessible online platform, WelcoME, to provide an inclusive welcome for visitors.
We’re playing our part in making the UK the most accessible tourist destination in Europe by 2025 by implementing a web-based app for visitors with access needs.
The platform enables us to know in advance about any specific requirements a guest may have, giving us a snapshot of information regarding their disability or condition. This advanced knowledge empowers our staff to make necessary preparations, ensuring a seamless and personalised experience for every guest.
The Everybody Welcome Initiative, funded by North of Tyne Combined Authority and delivered by Destination North East England, gives businesses access support and advice to help them maximise the accessibility of their business, create the warmest welcome and tap into the ‘Purple Pound’, the estimated spending power of disabled households, which is worth £15.3 billion to England’s economy.
Read more about the Everybody Welcome initiative .
